Glossary, Abbreviation and conventions

BE: Back-end
FE: Front-end

MS: Multi Ship
SS: Single Ship

SO: Sales Order
QA: Quote Address
QAI: Quote Address Item
CM: Credit Memo

HDU: HelpdeskUltimate; usually refer to the extension Frans/HelpDeskUltimate. This extension extends features of Aheadworks/HelpDesk2